Privacy Policy
Important Information and Who We Are
This Privacy Policy explains how Embaixada das Flores (referred to as "we") collect and process your personal data through this website or in other ways, such as when you subscribe to the newsletter or make a purchase.
This website is not intended for children and we do not knowingly collect data from children.
If you have any questions about this Privacy Policy or wish to exercise your legal rights, please contact us.
Changes to the Privacy Policy
We review our Policy regularly. This version was last updated on 15 March 2025. It is important that your personal data is accurate and up-to-date. Please let us know if there are any changes.
Third-party links
The Data We Collect About You
We collect the following personal data when you use our website or interact with us:
- Contact details: such as name, e-mail address, telephone number and delivery address, when you make a purchase or subscribe to our newsletter.
- Payment information: details needed to process transactions, such as credit card information or payment data.
- Navigation information: such as your IP address, device type, pages visited and time spent on our site.
This data is collected to process orders, improve your shopping experience and send you relevant information, such as promotions or updates on your account.
How Your Personal Data Is Collected
Your personal data may be collected in the following ways:
Through our website: When you make purchases, subscribe to our newsletter, fill in contact forms or interact with other functionalities on the site.
Through transactions: When you make purchases or payments, we collect payment information and delivery details.
Through cookies: We use cookies to collect information about your browsing on the site, improving your experience and offering personalised content.
Through direct communications: When you contact us by e-mail, telephone or social media, we may collect additional data as necessary to answer your questions or requests.
Purposes for Which We Will Use Your Personal Data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
Marketing
We endeavour to offer you choices about the use of certain personal data, especially with regard to marketing and advertising.
You will receive marketing communications from us (including our newsletter) if you have requested information and have not opted out of receiving these communications. We will obtain your express consent before sharing your personal data with third parties for marketing purposes.
You can ask us or third parties to stop sending you marketing messages at any time by following the cancellation links included in any marketing message sent or by contacting us at any time.
Change of Purpose
If we decide to use your personal data for purposes other than those described in this Privacy Policy, we will inform you in advance and, where necessary, obtain your consent. If we change the purpose of the processing, we will ensure that the use of your data is always in accordance with applicable law and your rights.